Security is a priority at PNC. We are committed to protecting the security and confidentiality of customer information. We use a combination of state-of-the-art technology and methods to help to protect the security of your online session.

Internet Security Measures
Any sensitive personal information that you send through PNC Bank Online Banking to our web site is held in a secured environment, protected by tools such as firewalls and/or database field encryption. Please do not send any sensitive or personal information over e-mail.

PNC's Layered Security
PNC takes a layered approach to help protect your accounts and your identity. Every time you sign on to PNC Bank Online Banking you will see your Personal Security Image and Caption. These settings - customized by you - let you know that you are at the PNC Bank Online Banking site and not an imposter site. In addition, we will ask you to answer a Security Question that only you should know the answer to if you are attempting to sign on from a computer that we do not recognize in order to help verify your identity. Lastly, we may also ask you one of your Security Questions periodically as yet an additional layer of security.

Protect Yourself from Fraudulent Web Sites
Personal information shared over the Internet can be used to commit fraud. One common method is for thieves to create a web site using a name that is similar to that of a reputable business, for instance by using a common misspelling of the company's name. The intent is to lure you into clicking onto the copycat web site and giving your personal information, including your account number and password. We caution you to make sure of whom you are dealing with over the Internet and to understand what will be done with your information. Always check that you have typed the correct web site address before entering personal information onto a site. For more detail on steps you can take to protect yourself, we suggest that you review guidelines provided by the FDIC.

Browsers
PNC's standards are among the highest on the Internet. For accessing our secure applications, such as PNC Bank Online Banking, PNC requires that your browser support SSL and 128-bit encryption.

Firewall
PNC uses firewalls to help limit entry by anyone without proper authorization. A firewall is a security mechanism that regulates the data going in and out of a network. It is a commonly used, specialized computer, which acts as a shield against data going in or out of a network. It checks to make sure that communications only occur between approved individuals and that the communication is in the proper protocol.

Clearing Your Internet Browser's Cache and History
To ensure your privacy, we recommend that you clear the Internet browser's cache and history after visiting any PNC web site. Internet browsing software, such as Microsoft Internet Explorer and Netscape, stores or "caches" content of web sites visited during online sessions to display pages previously viewed more quickly. Additionally, the Internet browser's history list tracks web site addresses you visit. Clearing your browser's cache and history ensures that other people using the computer (particularly public computers) do not have access to your session information.

Click here for instructions on clearing your browser's cache.

PNC does not guarantee the products or services offered on third party sites. You should review the privacy statement of a web site before you provide personal or confidential information. No representation is made, however, regarding the unconditional security of such submissions.